Information We Collect
We may collect the following types of personal information:
- Name
- Email address
- Phone number
- Business name
- Shipping and billing addresses
- Order details and history
- Any additional information you voluntarily provide
We also collect limited technical data automatically, such as:
- IP address
- Browser type
- Device and operating system
- Website usage via cookies and analytics
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support and respond to inquiries
- Send product updates, promotions, and communications (only with consent)
- Customize and improve your experience
- Improve our website and offerings
- Comply with applicable legal requirements
Information Sharing
We do not sell or rent your personal information. We may share information with:
- Trusted service providers (e.g., payment processors, shipping carriers, marketing platforms)
- Government agencies or legal authorities when required by law
What Are Your Rights?
You have the right to:
- Access or correct your personal information
- Request deletion of your data
- Opt out of marketing communications
- Control cookie tracking via your browser settings
To exercise your rights, email us at customerservice@privatelabelcandles.com.
Cookies & Tracking
We use cookies and similar technologies to analyze website traffic, remember preferences, and improve functionality. You may disable cookies through your browser settings.
Data Security
We take security seriously and use encryption and secure protocols to protect your information. While no system is completely secure, we follow best practices to keep your data safe.
Children’s Privacy
This site is not intended for children under 13, and we do not knowingly collect data from anyone under that age.
Updates to This Policy
We may update this policy at any time. The latest version will always be available on this page with the updated effective date.